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NHTSA data – Tesla

Tesla Model S Problems, Recalls and Mobile Repair

3,219 owner complaints and 39 safety recalls are on file with NHTSA for 2008–2024 Model S models. Here is what owners report most, which years drew the most complaints, and which fixes a mobile mechanic can do where the car sits.

3,219 complaints39 recalls2015 most complaints (646)

NHTSA data pulled September 2026.

What owners report

The most reported Model S problems

The systems named most often in NHTSA owner complaints for 2008–2024 Tesla Model S models, and whether a mobile mechanic can usually help. A complaint can name more than one system.

SystemComplaintsShareMobile mechanic?
Electrical system96030%Often in the driveway
Suspension71822%Often in the driveway
Driver-assist systems43113%Dealer or recall
Steering32910%Diagnose first
Throttle and cruise control2538%Diagnose first
Exterior lights1906%Usually on the spot
Brakes1745%Usually on the spot
Wipers, windows and mirrors1665%Often in the driveway

Symptoms owners describe

Complaints are reports owners file with NHTSA, the federal vehicle-safety agency. NHTSA does not verify each one, and a year or model that sold more cars usually gets more complaints, so treat the counts as a map of what to check, not a reliability score. Data pulled from NHTSA's public complaint and recall databases in September 2026.

By model year

Complaints by model year

The 2015 Model S drew the most complaints (646). Newer years have had less time on the road, so their counts are still growing.

20080
20090
20100
20110
201259
2013459
2014365
2015646
2016604
2017379
2018128
201932
202080
2021178
2022138
2023113
202438
Recalls

Tesla Model S recalls

39 safety recalls cover 2008–2024 Model S models. The most recent 12 are below.

ReportedCampaignModel yearsSystemWhat can happen
2026-0526V2830002021–2023Driver-assist systemsA delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
2025-0325V1720002021–2024AirbagsAn inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
2025-0125V0020002024Driver-assist systemsA rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
2024-1224V9670002021–2024AirbagsA torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
2024-0724V5540002021–2024Door latches and locksAn unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
2024-0524V3760002012–2024Seat beltsA seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
2024-0224V1530002013, 2018–2021Driver-assist systemsPedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
2024-0124V0510002012–2023Electrical systemWarning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
2024-0124V0350002023Driver-assist systemsA rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
2023-1223V8620002022–2023Door latches and locksAn unlocked door may unlatch and open during a crash, increasing the risk of injury.
2023-1223V8380002012–2023Electrical systemIn certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or…
2023-1123V7430002021–2024SteeringAn air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

Plus 27 older recalls. Check your VIN for the full list.

Recall repairs are free – at a dealer

Safety recall repairs are done free by the brand's dealers. A mobile mechanic cannot do recall work. Enter your 17-character VIN at nhtsa.gov/recalls to see open recalls on your exact car. "Park it" means NHTSA and the maker say not to drive the vehicle until it is fixed.

In owners' words

What Model S owners told NHTSA

“I discovered my car a 0% battery range with a dead 12 volt as well just as it had depleted and discovered the burnt up wires.”

Owner report to NHTSA, 2012 Tesla Model S (ODI 11488480)

“The car is supposed to send charging error alerts or problems via the Tesla app.”

Owner report to NHTSA, 2012 Tesla Model S (ODI 11488480)

“Have experienced phantom braking at high speeds which could cause a rear end collision involving the vehicle or vehicles behind me.”

Owner report to NHTSA, 2014 Tesla Model S (ODI 11484896)

“The contact stated that the failure recurred daily while driving whenever he depressed the brake pedal.”

Owner report to NHTSA, 2012 Tesla Model S (ODI 11434069)
In the driveway

What a mobile mechanic can do on a Model S

An electric Model S has no oil, spark plugs or exhaust, but it still has a 12-volt battery, brakes, tires, suspension, wipers and cabin filters – and a mobile mechanic can handle most of that where the car is parked.

The high-voltage battery, drive unit, charging hardware, software and driver-assist calibration go to the brand's service center, and Tesla also runs its own mobile service vans for many repairs. Recall repairs are free there. Electric cars: what a mobile mechanic can and can't do

Find a mechanic in your city

Typical prices

Common jobs on any car

JobRepair shop averageMobile mechanics we listNote
Brake pads, per axle$335–394$125–215Pads and rotors: $310–390 mobile, $549–629 at a shop
Wheel bearing / hub$346–504Quoted after a lookPer wheel. Too few published mobile prices to show a range

Repair shop average: RepairPal national estimates, parts and labor before tax (updated Sep 3, 2026); pads and rotors from Kelley Blue Book (Jun 2026). Mobile: the middle half of prices that 90 mechanics listed on MobileMechanics.ai publish on their own websites (checked Oct 2026); some are labor only, so ask whether parts are included. Prices vary by vehicle and city; the mechanic quotes after looking. How we got these numbers

We have no published price range for EV 12-volt batteries yet – ask for a written quote.

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News

Tesla Model S recalls and news

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FAQ

Tesla Model S: questions

What are the most common Tesla Model S problems?

In NHTSA owner complaints for 2008–2024 models, the systems named most often are the electrical system, suspension, driver-assist systems. The 2015 model year drew the most complaints (646).

How many recalls does the Tesla Model S have?

NHTSA lists 39 safety recalls covering 2008–2024 models. Enter your VIN at nhtsa.gov/recalls to see which apply to your car.

Are Tesla Model S recall repairs free?

Yes, safety recall repairs are done free by the brand's dealers. A mobile mechanic cannot do recall work, but can fix most other problems where the car is parked.

Can a mobile mechanic work on a Tesla Model S?

Yes, on the parts shared with any car: the 12-volt battery, brakes, tires, suspension, wipers and filters. High-voltage, charging and software work goes to the brand's service center. Find a mobile mechanic in your city.

Sources

Where this data comes from

  1. NHTSA – vehicle safety complaints (public complaint database)
  2. NHTSA – recalls lookup by VIN
  3. NHTSA – Product Information Catalog and Vehicle Listing (vPIC)

Complaint and recall records for Tesla Model S model years in range, retrieved September 2026. Owner quotes are short excerpts from public NHTSA complaint records, lightly cased for reading.