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Dodge Durango – owner reports

Dodge Durango Won't Start? What Owners Report

425 of the 4,607 owner complaints NHTSA has for 2008–2024 Durango models describe a car that won’t start. Here is which years and systems show up most, what owners say, what to check first, and when a mobile mechanic can fix it where the car sits.

425 owner reports2011 most reports (173)15 related recalls

NHTSA data pulled September 2026.

If you are stuck somewhere unsafe

Turn on your hazard lights and get yourself out of traffic first. If the car is in a dangerous spot, call roadside assistance or 911 before anything else.

By model year

Which Durango years report it most

Reports peak with the 2011 model year (173). A year with more cars on the road usually has more reports, so use this to know what to ask, not to rank years.

20080
20091
20100
2011173
2012109
201362
201428
20157
20166
201710
20188
20196
20203
20218
20222
20231
20241
Systems involved

What else these reports mention

Owners filing these complaints most often also named the electrical system and fuel system – usually where a mechanic starts looking.

System namedReportsMobile mechanic?
Electrical system296Often in the driveway
Fuel system149Diagnose first
Engine108Diagnose first
Transmission and drivetrain24Usually a shop
Brakes12Usually on the spot
Stability control8Diagnose first
In owners' words

What Durango owners describe

“This time after turning the vehicle off, the vehicle would not start at all.”

Owner report to NHTSA, 2009 Dodge Durango (ODI 10493258)

“The contact stated that while reversing into a parking space, the vehicle shut off and failed to restart.”

Owner report to NHTSA, 2011 Dodge Durango (ODI 11759386)
Recalls

Related Dodge Durango recalls

15 of the 45 recalls for these years mention a related system or symptom. Check your VIN – if one is open, the fix is free at a dealer.

ReportedCampaignModel yearsSystemWhat can happen
2024-1124V8380002018–2019BrakesA vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway.
2023-0923V6400002023Transmission and drivetrainA sudden loss of drive power can increase the risk of a crash.
2022-1122V8660002022Transmission and drivetrainAn improperly engaged shifter assembly may slip out of the "drive" position, resulting in a sudden loss of drive power, increasing the risk of a crash.
2022-0622V4260002018–2019BrakesA vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
2022-0422V2840002021Engine and coolingAn unexpected loss of drive power increases the risk of a crash.
2019-1119V8130002011–2013Electrical systemA vehicle stall increases the risk of a crash.
2018-0818V5240002018Electrical systemA vehicle stall can increase the risk of a crash.
2018-0518V2800002018Transmission and drivetrainIf the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Recall repairs are free – at a dealer

Safety recall repairs are done free by the brand's dealers. A mobile mechanic cannot do recall work. Enter your 17-character VIN at nhtsa.gov/recalls to see open recalls on your exact car. "Park it" means NHTSA and the maker say not to drive the vehicle until it is fixed.

Before you call

What to check first

  1. Listen when you turn the key: clicking, silence, or cranking without firing each point somewhere different.
  2. Check whether the dashboard lights are bright, dim or dead – dim or dead points to the battery or its cables.
  3. Make sure the gear selector is fully in Park and, on push-button cars, try the backup start procedure in the owner's manual.
  4. Look for loose or corroded battery terminals, without touching them if the battery is cracked or smells of rotten eggs.

Full guide: Car won't start: what the sound tells you

Mobile repair

Can a mobile mechanic fix it?

Usually yes. Batteries, cables, starters, alternators, fuses, relays and many sensors are driveway jobs, and a mobile mechanic can test the charging and starting system on the spot. A no-start caused by internal engine damage needs a shop.

JobRepair shop averageMobile mechanics we listNote
Diagnostic$125–183$85–130Usually credited toward the repair
Battery replacement$456–493$125–250Some mobile prices are install only
Starter$565–796$200–440Some mobile prices are labor only
Alternator$809–1,088$200–500Some mobile prices are labor only

Repair shop average: RepairPal national estimates, parts and labor before tax (updated Sep 3, 2026); pads and rotors from Kelley Blue Book (Jun 2026). Mobile: the middle half of prices that 90 mechanics listed on MobileMechanics.ai publish on their own websites (checked Oct 2026); some are labor only, so ask whether parts are included. Prices vary by vehicle and city; the mechanic quotes after looking. How we got these numbers

Work orderDodge Durango
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FAQ

Dodge Durango won't start: questions

Why won't my Dodge Durango start?

In 425 owner complaints to NHTSA that describe it, the systems named most often are the electrical system, fuel system, engine. Only a mechanic who tests your car can say which applies to yours.

Is there a Dodge Durango recall for this problem?

15 recalls for these model years mention a related system. Enter your VIN at nhtsa.gov/recalls – open recall repairs are free at a dealer.

Can a mobile mechanic fix it?

Usually yes. Batteries, cables, starters, alternators, fuses, relays and many sensors are driveway jobs, and a mobile mechanic can test the charging and starting system on the spot. A no-start caused by internal engine damage needs a shop.

How much does it cost to fix?

It depends on the cause. diagnostic runs $85–130; battery replacement runs $125–250; starter runs $200–440; alternator runs $200–500, based on prices that mechanics we list publish on their own websites (October 2026). Ask for the price in writing first.

Sources

Where this data comes from

  1. NHTSA – vehicle safety complaints (public complaint database)
  2. NHTSA – recalls lookup by VIN
  3. NHTSA – Product Information Catalog and Vehicle Listing (vPIC)

Complaint and recall records for Dodge Durango model years in range, retrieved September 2026. Owner quotes are short excerpts from public NHTSA complaint records, lightly cased for reading.